Goal Indigenous Services
are seeking a proactive and empathetic Claims Officer
to join our team in Darwin. In this role, you'll provide personalised support to individuals recovering from workplace injuries, helping them navigate the claims process and return to work.
*This is an Indigenous Identified position*
Key Responsibilities:
· Deliver efficient, accurate, and empathetic claims management services
· Support injured workers and assist with their return-to-work process
· Liaise with a range of stakeholders including claimants, medical providers, employers, and government agencies
· Book medical appointments, process invoices, draft and send correspondence
· Maintain compliance with relevant legislation and internal policies
· Ensure timely and accurate data entry into workflow systems
· Educate stakeholders on legislative requirements and processes
· Identify and refer potential recoveries to the appropriate team
Essential:
· Administration and data entry experience with high attention to detail
· Strong customer service skills
· Proficient in Microsoft Office
· Year 12 qualification or equivalent
Desirable:
· Experience in claims management or workers compensation
· Knowledge of relevant Acts and legislation
· Strong stakeholder relationship management skills
Benefits:
· Full-time opportunity in a respected, purpose-driven organisation
· Work within a professional and supportive team
· Contribute to meaningful outcomes for individuals and the wider community
· Ongoing training and development to grow your skills
· Exclusive access to our benefits platform that offers savings at over 60 major Australian Retailers across the country
Apply via the website
link or email your resume to Cecilia at cewatts@goalis.com.au
Claims Officer
Claims Officer
Job Type:
Permanent / Full Time
Location:
Other, Northern Territory
Category:
Admin / Secretarial / Office Support
Sub Category:
Administration
Date Published:
08-Apr-2025
Job Reference
936182